Browser Details

Pinpoint Travel is designed to work with the latest versions of the most popular web browsers: Microsoft Internet Explorer (Windows only) or Firefox (all operating systems.) Here is a complete list of what we expect to work:

A note about web accelerators: these are becoming very popular among dial-up users. However, there are a number of web accelerators out there that are extremely buggy; they basically corrupt the complex HTML that Pinpoint Travel uses for flight results. If you are using a web accelerator and are having trouble getting results try the following:

Turn off the web accelerator.
If that doesn't work, use this link for Pinpoint Travel: secure mode to bypass the accelerator.
If either of the above helps you, please report the model and version number of your web accelerator to us, so we can work with the manufacturer to fix the problems.

Operating System	Browser	Versions	Notes
Microsoft Windows: XP, 2000, 98	Microsoft Internet Explorer	6.0+	Some users have reported weird problems with IE. The primary problem they have is that results start to appear and then vanish. In general, this is caused by problem with Javascript. Sometimes popup-blockers and anti-adware programs corrupt the Javascript that comes from Pinpoint Travel. However, sometimes the Microsoft Windows Script Engine has become broken or corrupt. The solution is to reinstall the script engine from Microsoft. Use this link to download and install it, and read about the problems here.
	Mozilla FireFox	1.0+	FireFox is the all-around best browser in the world, and Pinpoint Travel recommends it.
	Mozilla	1.6+
	Opera	8.5+	Important: in your Opera preferences, do not use the setting "open popups in the background". Instead use "block unwanted popups". If you use the background setting, no flight results will ever appear. Pinpoint Travel is working with Opera Software to resolve this issue (01-mar-2006).
	Netscape Navigator	1.6+
Macintosh: OS X 10.4 (Tiger) 10.3 (Panther) 10.2 (Jaguar)	Mozilla FireFox	1.0+	FireFox is the all-around best browser in the world, and Pinpoint Travel recommends it.
	Mozilla	1.6+
	Netscape Navigator	1.6+
	Camino	0.8.2	Fast!
	Opera	8.5+	Super Fast!
	Safari	2.0.1	Pinpoint Travel sliders do not work with Safari; older versions of Safari will give Javascript errors and do not work at all.
Linux	Mozilla FireFox	1.0+
Linux	Mozilla	1.6+
	Opera	8.5+	Super Fast!

If your browser is listed in the table above, but you still are having trouble, please let us know. We have seen a number of problems with various anti-adware or anti-virus systems cutting off large search results. If you have such software, tell us about it in your feedback message so we can isolate and fix those problems.

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